Thursday, March 21, 2013

We {Heart} You!

In February, we announced several new initiatives for 2013. You've already heard about our Art Night Trunk Shows, our ongoing Workshop Series and our 3, 6 and 12 Month Soap Subscriptions.

Our 4th initiative is a VIP Program. Now, we don't like to play favorites because, honestly, we appreciate everyone's business. From the person walking by who needs a quick soap cupcake as a hostess gift to the customer who drives to the shop from another state and leaves with bags full of soapy treats - we love all of you guys! However, in the past 5 years, we have developed a strong core of incredibly faithful customers and it dawned on me that we ought to step it up a little for these folks. So, after careful thought and deliberation with Kara (my best friend, shop girl, brilliant artist and the other creative force behind the business) here is what was decided upon.

You are eligable for VIP membership when you have done at least one of the following:
  • Made at least 4 online purchases
  • Earned 200 shopping points in our store
  • Submitted 3 full Soap Punch Cards
 As a VIP Member, you will receive the following:
  • Free domestic shipping from our web store - always
  • 10% discount on all purchases in our Warren store*
  • A special gift on your birthday
We have our initial list of people who meet this criteria and we will be sending out notices to them shortly. We will be closely tracking new and existing customers and the second someone qualifies, they will be given their card and perks! We don't believe in charging fees for VIP membership. This might work for some businesses, but just knowing that you keep us on your list of frequent shopping spots is all that we can ask of anyone. We see this as a reward program, a way to express our gratitude. And it's as simple as that.


*The 10% discount cannot be used in conjunction with another promotion. 

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